Hi All,   I'm taking over some jobs from a technician who has resigned from our organization so, unfortunately, I'm not starting at zero, but have to fill in some blanks and get things rolling for our new school year.   It appears we have established 162 brand new MacOS devices, Macbook Airs, via Apple School Manager and they are also listed in System Manager. It looks like the management profile is already set up and I have the mangement agent ready.   I have a list of users, teachers, entered in Configure > Owners.   When I open an example device, I come to the credentials fields and enter a username (email address) and a desired password. I get a task icon for a moment, then it just prompts for credentials again.   Please help me troubleshoot or let me know what I'm missing. I've very new to any of this. ... View more