Once upon a time (just yesterday).....and yes, this is a true story. We received an email from Meraki and the subject line goes "Your Meraki order has shipped - serial#....We're pleased to provide you with this information for your Cisco Meraki bill...". I thought it would be one of those phishing/scam emails because I wasn't aware of any new purchases from Meraki. I was cussing about how our anti-spam didn't work and let this one slip through. Anyhow, I decided to read this so-called spam and it turned out it was actually from Meraki! The email shows the correct company name, PO order#, the dashboard license key, but with an unknown ship-to address and an unknown recipient contact information. I still need to check with the company to make sure we didn't get billed for something we never purchased for. That's actually spooky!
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Hello, we have a bunch of ios devices in the MDM that are showing as mobile non-compliant. We have been using the same Apple ID on our mdm cert so that shouldn't be the issue here. The other thing is there are some devices with missing profiles but they won't reinstall them even we manually chose reinstall. Wondering what might be the cause of those issues? On a side note, I tried logging an email support ticket in our Meraki MDM portal but it never worked. Anyone else have this issue?
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