Meraki

KRhault · ‎Dec 16 2021

I had the same problem. We fixed it by going to DEP, managing the profile to make sure it has all the correct restrictions, and then assigning it to the new ipads. After it was assigned, I reset and erased the ipads I had already started. When they reloaded, the management system was present and the app restrictions were functional.

KRhault · ‎Dec 16 2021

IT guy solved this for me. We had an updated DEP profile that I hadn't assigned to the new ipads. If anyone else has a similar problem, fix it by setting up a new profile with restrictions and assign it to new ipads. Then erase and reset them and the management should load with restrictions included.

KRhault · ‎Dec 15 2021

I've been using Meraki to manage ipads for years. I have new ipad minis (6th gen) and a couple Air (4th gen). I'm having trouble onboarding them with Meraki. I can successfully add the device and get information and location. I can push our apps after installing the management system on the ipads. But there are problems: 1) I can't initiate Lost Mode, play a sound, or clear the passcode 2) The restrictions are not enforced (blacklisted apps are not deleted) 3) The user can erase the ipad and Meraki's management system is not reinstalled. I can't push reinstallation from Meraki. (Still trying to find a way to reinstall it) If I get an error message in the activity log it says Error: “EnableLostMode” is not a valid request type. Otherwise it just says Pending forever. Does anyone have any suggestions, or is this strictly a compatibility issue between Meraki and the latest ipads or iOS? I'm using iPadOS 15.2 which is the latest.

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Re: Profiles/Restrictions not being applied properly to iPads

Re: newest ipads: Device Management failing

newest ipads: Device Management failing

Re: newest ipads: Device Management failing

Re: newest ipads: Device Management failing