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About PeeraPothikul
PeeraPothikul
Here to help
Member since Apr 17, 2018
Sep 18 2019
Community Record
9
Posts
1
Kudos
0
Solutions
Badges
Sep 9 2019
7:21 PM
Dear NolanHerring Oh oh... Thank you so much for RX-SOP setting. I changed to -85 dbm The problem of HHT is HHT try to connect the old AP and did not change to new AP even new AP is stronger signal. That why I set to -65.. HHT (HHT Denso) old device equipment (2.4 Ghz) is not good function of roaming in Mezzanine environment (WH) . from 2 months HHT is no problem but laptop and Tablet always come with the error disconnect while use APP like a realtime connection. . Do you have any recommend for 5 Ghz , which value is recommend ? Thank you so much
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Sep 9 2019
4:09 AM
Dear Kyutobi Thank you for your reply , I also want to thinking about that but it's not occur only one client device . More device face this issue too. Is it possible ? this problem might related to WIFI channel or Radio frequently or WIFI load balancing ? Thank you Peera Pothikul
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Sep 9 2019
3:51 AM
In our office have 23 AP combine with 21 units for MR33 and 4 units for MR74. and configure to have 4 SSID. all AP is configure RX-SOP to allow at -65 dbm (for roaming purpose) and configure to use auto channel. Our Problem While Tablet (using windows 10 as OS )working for a while , SSID were disapper (All SSID disspear from available list) and need to wait 2-3 minutes to recovery by automatically. but It's not disappear for all device at the same time. even the location that Tablet face the problem is in the WIFI network range. Let example. Tablet01 face the issue of disapper but tablet02 is working fine without problem. (2 tablet using at same or very close location).. I can't identify cause from WIFI controller or Client device itself. I try to see the event log of for the client and not understand . The log say only 802.11 disassociation for a while then association Please guide me , Thank you.
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Apr 18 2018
7:18 PM
1 Kudo
I did to update firmware and the problem was gone . Thank you so much.
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Apr 18 2018
12:49 AM
Thank you for your advise, I set the schedule to update firmware by this evening. I will tell the result once success update firmware.
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Apr 17 2018
11:51 PM
I checked 2 AP from 9 AP.. FIRMWARE Up to date Current version: MR 25.9
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Apr 17 2018
11:50 PM
I try to checked by myself on the knowledge base. but can't fixed even I set SSID availability is disable/ or set to enable . This is the 3rd time which I faced this issue. since I purchased feb2018 1st and 2nd time of problem I fix it by reset to factory due to trial usage but now 2 SSID are production environment , please help to fix and tell me where is a root cause
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Apr 17 2018
11:42 PM
yes, I did not change anything and also face the issue for all client . laptop, IOS, Android
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Apr 17 2018
9:44 PM
MR42 is no longer broadcast SSID. we have 2 SSID, now 1 SSID is no broadcast anymore. This is third time of this issue after new using Meraki since Feb2018. I saw in the knowledge base about SSID availability but can't fix it.
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