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  • About CarlMaycock
CarlMaycock

CarlMaycock

Here to help

Member since Nov 1, 2021

‎04-09-2022
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Community Record

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First 5 Posts View All
Latest Contributions by CarlMaycock
  • Topics CarlMaycock has Participated In
  • Latest Contributions by CarlMaycock

Re: MR42/MR52 bad performance

by CarlMaycock in Wireless LAN
‎03-10-2022 05:47 AM
‎03-10-2022 05:47 AM
We are now running 28.6 at both sites and it appears to be holding up. No evidence of throttling as of yet. Interestingly there's still no official acknowledgement of the issue or fix beyond support advising that 28.6 fixes the 'non-acknowledged' problem 🙂 ... View more

Re: MR42/MR52 bad performance

by CarlMaycock in Wireless LAN
‎02-15-2022 01:57 AM
1 Kudo
‎02-15-2022 01:57 AM
1 Kudo
Yep, we've had 28.6 running at one site for a few weeks now and it appears stable. We've upgarded another site and are monitoring. Hopefully this will resolve the problem, albeit very late on in the day. ... View more

Re: MR42/MR52 bad performance

by CarlMaycock in Wireless LAN
‎01-12-2022 02:05 AM
2 Kudos
‎01-12-2022 02:05 AM
2 Kudos
So after cornering my account manager Meraki confirmed that they wouldn't swap out the AP's due to cost. So I asked them what the plan was as I've had a service affecting bug for over 2 years now that they can't/won't fix and they won't swap out the AP's for models that aren't affected. I was advised by my account manager that they are planning on 'fixing' the issue in firmware version 28.6 however this is not 100% confirmed. I'm not holding my breath. I will ,however, be making plans within my next budget for replacing Meraki with Aruba as I've already done at another site.    I suspect that there are a huge amount of sites that doesn't even realise they have this issue as most end users will only be using them for light internet access.   My feeling is that they can't 'fix' this as I suspect there is a chip somewhere that's is being throttled probably due to thermal issues. If that is the case it's unlikely a firmware fix will do it. Certainly 2 years in would suggest it's a problem they can't fix. Having been through multiple firmware updates that didn't fix it I have no reason to think yet another will.     ... View more

Re: MR42/MR52 bad performance

by CarlMaycock in Wireless LAN
‎12-17-2021 10:00 AM
1 Kudo
‎12-17-2021 10:00 AM
1 Kudo
We have about 170 over 2 sites.It seem crazy doesn’t it? I guess our account manager won’t have the authority on it. It’ll be higher up the scale. I suspect the reason is that they’d be hit with a tsunami of replacements (see all above) and associated costs.   ... View more

Re: MR42/MR52 bad performance

by CarlMaycock in Wireless LAN
‎12-17-2021 08:47 AM
1 Kudo
‎12-17-2021 08:47 AM
1 Kudo
So I asked our account manger to swap out the MR42's we have for models that aren't affected and he's been told they won't do it FoC. So no swap out and no fix. No even a real acknowledgement of the issue. For 2 years we have been dealing with issue. For those joining this tread let me advise you that no amount of playing with configs will change this. We've been through every conceivable config change/testing/setup. Only solution seems to be replace Meraki with another vendor which is what I intend to do when budgets allow. ... View more

Re: MR42/MR52 bad performance

by CarlMaycock in Wireless LAN
‎11-22-2021 12:37 AM
1 Kudo
‎11-22-2021 12:37 AM
1 Kudo
I wouldn’t bother wasting your time changing/playing with your config/setup. We went through every conceivable setup and testing and nothing worked. We’ve had this problem for about 2 years now and the only ‘fix’ is to reboot them (we also use python scripts to do this overnight). We’re currently running firmware 28.5 which hasn’t helped. They appear unable to fix this. I have already made arrangements to replace them on one site with Aruba. I will be making arrangements after the for the other site. If they can’t fix it in 2 years I can’t see they are ever going to. They probably won’t officially acknowledge this as the RMA cost would be astronomical.  ... View more

Re: MR42/MR52 bad performance

by CarlMaycock in Wireless LAN
‎11-01-2021 06:35 AM
1 Kudo
‎11-01-2021 06:35 AM
1 Kudo
Yes we have about 150 MR42's and about 20 MR72's (these are unaffected).     ... View more

Re: MR42/MR52 bad performance

by CarlMaycock in Wireless LAN
‎11-01-2021 06:08 AM
‎11-01-2021 06:08 AM
So we've had this issue at both of our sites now for nearly 2 years. Meraki have been pretty useless at fixing the issue. Indeed it took forever for then to even acknowledge that this is a problem. We're running 28.5 and still no fix.   We're moving one of our sites over to Aruba because it's become very sensitive in terms of performance and Meraki simply have no fix. Indeed they are obviously hoping that the depreciation of the affected AP's will bury the problem.   We've been through every conceivable test, configuration change, update and the problem remains (AP's throttle WiFi down to about 20Mbs down 40-50Mbs up until rebooted, wired LAN tests are wirespeed.). We think you can force the issue by downloading a large amount of data 40-50GB but other than that it's appears to be quite random.    I'm stuck with them on my other site for about another year but we will be swapping them out for Aruba.   Meraki are in a bad place with this so do yourself a favour and start looking for your exit strategy. ... View more
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Re: MR42/MR52 bad performance

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Re: MR42/MR52 bad performance

Wireless LAN
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Re: MR42/MR52 bad performance

Wireless LAN
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Re: MR42/MR52 bad performance

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Re: MR42/MR52 bad performance

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