@MarcAEC i got a quick response from MaxMind, within a couple of hours that the issue should be fixed in their database "next Tuesday" hopefully that means tomorrow. thanks again for your help!     Dear Requester, We have reviewed and accepted your correction for IP range https://protect-us.mimecast.com/s/LNsiCKrG6YS7NBXuMnKkV?domain=192.124.249.0. The corrected data should appear in next Tuesday’s update. We will not send additional confirmation emails for separate corrections (you have submitted) that are accepted within the next 24 hours. You may check whether your correction was applied via our database or web service online demos: GeoIP2 City Database Demo GeoIP2 City Precision Web Service Demo If you have any questions please contact us at correction@maxmind.com. Sincerely, The Team at MaxMind ... View more

@MarcAEC thanks for the info! actually it's me having the issue with those specific sites and not @RickA but i am sure your feedback will help him also.   i'm like 5 years removed from engineering work and mostly am responsible for higher level strategy and planning these days so this technical stuff is not my forte anymore.   but lately relying on our IT MSP has been unreliable and untimely! ... View more

@MarcAEC i tried filling out the form on maxmind website but how do i know what the correct geo location should be? ... View more

@StosSpiro the 2 websites we're having an issue with still, are the same Securi ones also...   although when i checked on Friday the Maxmind database was not showing any results for these 2 websites but this morning they are showing up with results in the database. ... View more

we still have Hong Kong blocked and i don't plan to remove or change our L7 rules. we prtty much are blocking all countries outside of the USA.   I'm assuming your probably have made changes to your L7 rules. ... View more

the support team is clueless. i opened ticket 07056658 on Friday letting them know 2 sites are still not working for us. as of 8am PDT the sites are still not working.   http://ontargetrange.com/ https://officesolutions.com/log-in/   the first reply i got back from the rep was that the issue was fixed. so i told him that this thread exists and was asked to report any additional websites that were still not working   the rep got back and asked if the websites were still not working and in the next sentence he thanked himself that he could assist... WTF?!?! he didnt even do anything!!!  the sites still do not work...   "Are you still unable to resolve those sites? The issue is reported fixed for most networks.    I'm glad I could assist. If there are ever any questions or concerns that you have please do not hesitate to reach out to Meraki Support!"     ... View more

still having issue with the website   ontargetrange.com   seems like this issue isn't as specific as just Hong Kong ... View more

access to most websites seems to have been fixed with this update but there are still a couple sites not working for us.   how do we restore full functionality again?   is it possible that some websites are still being mis-classified with geoIP?   we still cannot access ontargetrange.com   this site isn't critical to the business by any means but just trying to make sure the issue is correctly identified and resolved. ... View more