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Re: Devices not showing up in device list dashboard

by in Mobile Device Management
‎Sep 29 2021 1:12 PM
‎Sep 29 2021 1:12 PM
There are no limits listed and no licence numbers at all. This is legacy before any limits on device numbers were imposed. ... View more

Re: Devices not showing up in device list dashboard

by in Mobile Device Management
‎Sep 29 2021 1:11 PM
‎Sep 29 2021 1:11 PM
I'm just downloading the APK directly from Meraki, installing that, and enrolling it via that. No standard image or VM, no cloning, nothing. I have done this process for over 5 years and never had this issue.   As a legacy user i have no option to open a support case or request support via any other channel other than this forum. ... View more

Re: Devices not showing up in device list dashboard

by in Mobile Device Management
‎Sep 19 2021 6:03 PM
‎Sep 19 2021 6:03 PM
568 devices. The limit on Free/Legacy was put in after we started using it and we were supposed to not have the limit applied. ... View more

Re: Devices not showing up in device list dashboard

by in Mobile Device Management
‎Sep 8 2021 4:17 PM
‎Sep 8 2021 4:17 PM
Ok, so I have figured out more. It's not just that they aren't showing, it's that all the devices are registering as the same Client ID. I have two seperate devices infront of me with the same client ID but different serials and GSF Id. So the past 4 or 5 devices have all registered and been assigned the same client ID.   Is there any way to fix this? ... View more

Devices not showing up in device list dashboard

by in Mobile Device Management
‎Sep 7 2021 5:18 PM
‎Sep 7 2021 5:18 PM
For the past day or so newly enrolled android devices are not showing up under systems manager - Device List. Everything looks fine on the device, it enrolls normally, Enrollment info under configuration shows everything as normal compared to a already existing device. Policies are being applied, they just are not showing up in the dashboard. Never had this issue before.   We are on Legacy, so wonder if that has caused it. We only have android devices in SM. ... View more
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