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About SSDD
SSDD
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Member since Jul 7, 2021
Aug 10 2021
Community Record
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Aug 9 2021
7:36 PM
Hi, @Bruce Thanks for your reply. Yes, I did disable iMessage and tried, but no luck. I could only fix this by creating two profiles, one with Apple ID and the other without Apple ID. First I add the device to the Apple ID profile, add the send and receive the number and then move the device to profile with no apple ID. The only issue is if the device did any iOS update and restarts, this will lose the send and receive address. Wondering if there is anything that needs to be changed from the initial enrollment settings when we sync devices from DEP. I will give it a try and update it in the next few days. Many thanks to @All
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Aug 9 2021
5:24 PM
HI @BlakeRichardson I did read your message. What if someone sends a text from an Andriod mobile to an Apple? we would receive it right? Without using an apple ID the normal text messaging service should work in the Apple phone, and the phone should pick up the mobile number as send and receive address. In our case, this is not happening. and that is my question. I have this issue only after we restrict our staff from adding Apple ID to their work phone. I hope this is clear. Thanks,
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Jul 28 2021
7:40 PM
Hi All, Thanks for your reply. We have enabled iMessage in Merki, but disabled Apple ID. We can not register the mobile number as send and receive address. Please see the screenshot below. Technically this should work, like someone using an iMessage with Apple ID and sending a text to an Android user. The issue we are facing is staff does not receive a text from the device signed with Apple ID and using iMessage.
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Jul 22 2021
6:07 PM
Hi, I have enrolled a few iPhone 11s through Meraki and I have disabled Apple ID in all devices but enabled iMessages. Our staff is not receiving texts from external people who are using iMessage. Can anyone help me or anyone else facing these issues? Thanks SD
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DEP
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Enrollment
Jul 7 2021
5:43 PM
@Shany Thanks, Yes, Still I cannot choose the "deprecated" option... Please update when you get an update from the open case. Thanks,
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Jul 7 2021
4:59 PM
Hello All, Just an update. I came to the office this morning, tried two new iPhone11s, All worked with no issues. I guess Meraki might have fixed the issue. Can others please update if it was working for you? Thanks.
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Jul 7 2021
5:10 AM
HI, I have a similar issue, I have enrolled 8 devices out of the box with no issues, and when I enrol my next one I was prompted with a username and password. I am have checked all my settings and we don't use AD for user Authentication. Can any please help? Thanks
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