Hello Everyboby,    My issue is below,    I have 10 Meraki Access points that had worked correctely since 2 years ( i have license 3-years term).    Now i have only 9  which work  and the 10th AP is " Unreachable for 14 jours"   * The network configuration is correct and it is the same for all AP ( the same network)   * When i check the DHCP Server i can see that the getted  a valid and reserved IP Address    *   When  i  do the ping command it doesn't respond  [all network configurations is correct]    * When i  check the cdp neighbor i can see the following :      Device ID: xxxxxxxxxxxx [i cached it] Entry address(es): IP address: x.x.x.x [ the correct and intented reserved IP Adress] Platform: Meraki MR33 Cloud Managed AP, Capabilities: Router Switch Interface: GigabitEthernet1/0/43, Port ID (outgoing port): Port 0 Holdtime : 140 sec Version : 1 advertisement version: 2 Power drawn: 12.000 Watts Power request id: 33892, Power management id: 1 Power request levels are:12000 0 0 0 0 Total cdp entries displayed : 1   * I try to mark the device as eligible for remplacement, but i get the folling returned message :    " You don't have any devices in your organisation that are a part of a hardware remplacement program"   * Also, when i view the access ponts, this AP appear with red color and it state isn't as any cases state :    offline  = 0 , alerting = 0 online = 9 , repeater = 0   *** Can somesone already had this problem or could guide me to resolve this problm?    Think in advance and i apologize for my poor english.      ... View more