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  • About nzkeewee

Re: MX 18.107.2 firmware killing or disabling USB port on MX65's

by in Security / SD-WAN
2 weeks ago
2 weeks ago
A quick update here - so the root issue for the USB dropping from the MX65's under MX 18.x firmware was that some bad coding meant that the MX65's were not providing enough power over the USB for device to run - such as USB LTE dongles. So this has been resolved in firmware version MX 18.107.5 .  This might be the only version it is resolved for, we wait to see. I've done a huge amount of testing upgrading the firmware to MX 18.107.5 under various scenarios and I can confirm that this firmware version does 100% fix the issue.  ... View more

MX 18.107.2 firmware killing or disabling USB port on MX65's

by in Security / SD-WAN
‎07-05-2023 01:41 AM
‎07-05-2023 01:41 AM
We've recently had 117 Meraki MX65's receive MX 18.107.2  (upgrading from MX 16.16.9), and now the USB LTE dongles plugged into their USB ports for a failover link no longer show in the dashboard on the networks. The cellular line in the network connectivity graph ends on the date these upgraded.   We've tried rebooting devices, no change. We've tried failing over to the cellular to see if it kicked in, nothing. I've tried 3 separate LTE dongles (several generations of the same "supported" device), all act as though they are dead.   The LED's on the dongles that show power and connectivity no longer light up either (but do if plugged into a computer). It's as thought MX 18.107.2 either turned off or killed the USB port.     Has anyone else seen or experienced this?  And reading other comments, it sounds like we should step right back to MX 16.16.9 for complete reliability, especially as there is RADIUS involved... Is this a fair comment?   (Yes, I have logged a case with Meraki Support. I'm curious to see if anyone else has experienced this - as MX 18.107.2 has been out for at least 6 weeks.     Thanks, Craig ... View more

Re: New MX 18.107.2 stable release candidate patch released - fixes Z3(C) a...

by in Security / SD-WAN
‎07-05-2023 01:30 AM
‎07-05-2023 01:30 AM
We've recently had 117 Meraki MX65's receive MX 18.107.2  (upgrading from MX 16.16.9) and the USB LTE dongles plugged into their USB ports for a failover link no longer show in the dashboard on the networks. The cellular line in the network connectivity graph ends on the date these upgraded.   We've tried rebooting devices, no change. We've tried failing over to the cellular, nothing. The LED's on the dongles that show power and connectivity no longer light up (but do if plugged into a computer). It's as thought MX 18.107.2 either turned off or killed the USB port.     Has anyone else seen or experienced this? It seems to be getting risky letting Meraki push Stable firmware releases these days! 🙁 And reading the other comments, it sounds like we should step right back to MX 16.16.9 for complete reliability especially if there is RADIUS involved... ... View more
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