I also have the problem with a vpn. I had a user on it today. There home internet must have blipped and got kicked off. I can not get her back on. I get the 789 error or L2TP error. I have deleted the vpn, recreated it, turned off firewall, restarted services, patch computer. VPN on meraki has been great many people on it but this is a individual thing. The only thing I can not try is get her off her home wireless and plug in but she has not cable. Trying to eliminate her home internet but she says has not changed in months. Any other Items to check would be great. David
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