Meraki

Caleb · ‎Mar 28 2018

iPhone A and iPhone B <-iPhone A was recycled so it has been registered once with the AP under a different user. But iPhone A and iPhone B have never been backed up and/or restored to each other. iPhone C and Samsung A <- not possible as these are different OS systems.

Caleb · ‎Mar 28 2018

Interesting. In my instance these are both mobile devices. They both have been plugged into a PC at some point but the MAC address is not that of any PC it is that of one of the two mobile devices. iPhone A has the same MAC address in the dashboard as iPhone B. The MAC address is right for one of the devices and wrong for the other.

Caleb · ‎Mar 27 2018

Thanks for the reply. We don't use the MX products. Our network setup is as follows client -> MR AP-> SG200-50 switch -> SonicWall Firewall ->IPS managed edge appliance

Caleb · ‎Mar 27 2018

On our dashboard under Clients there are two different clients both with the same MAC address. How is this possible and is there a way to reset the data? Example iPhone 1 and iPhone 2 both have the same MAC address iPhone 3 and Note 1 both have the same MAC address I am trying to enforce policy based on MAC address but since these devices show up in the dashboard with the same mac address it is impossible. How can I trust anything the dashboard is showing me? Support has advanced my issue to engineering but I am a small fish in a big pond and so I am don't feel this security issue is getting the attention it needs. Any idea's on what could cause this or how to raise the importance of this issue with support?

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Re: Clients with the same MAC address

Re: Clients with the same MAC address

Re: Clients with the same MAC address

Clients with the same MAC address