Hi @PabloR, Brandon from Meraki Support here 🙂 - I can confirm that in its current implementation - Meraki's Windows Profile deployment is designed for Single User enrollments only, and will only update policies when the enrolled user is logged in. More information on this below: https://documentation.meraki.com/SM/Device_Enrollment/Windows_Enrollment#Profile_Installation Systems Manager can only push user-level settings (e.g. a payload with restrictions, wifi) to the device if the MDM-enrolled user is currently logged into the device. Other agent based features which do not change user-level settings (such as agent live tools) should work no matter which user is logged in (Agent Features.) As for the SM Agent, this is designed as a Windows Service and would function across multiple users if desired. See the difference between Profile vs Agent Features below: https://documentation.meraki.com/SM/Device_Enrollment/Systems_Manager_Agent_and_MDM_Profile_Enrollment#Agent_vs_Profile_Features Thanks and hope this helps 🙂
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