Hello, So in short, a department is wanting to send an email from a windows and they've been encountering some issues. As I'm waiting for some information from the vendor. I am wondering, since we(my company) uses GSuite, Is there any option or recommendation, to allow port 465 or 587 within our MX84? I know we tried opening the ports on the users laptop, but on a network level.    I found on the firewall configuration, Layer 7 only allows the option to deny and I am not sure if adding the rule to Layer 3 would help. I think it might since it's asking for a source and destination address.   Any who, any advice will help and I'd be happy to provide more detail. Thank you very much.     ... View more

Hello,   First time, long time.    Recently I received an alert regarding our MX84 where Uplink 1 had a network failed over, and luckily we had Uplink 2 available for clients.   I checked under Security & SD-WAN ---> Monitor ---> Appliance Status, and viewed that it was only down for 2 minutes. I inspected the ethernet cables to see if they were loose, also no power outages(all other devices had no interruption in our server room).   Any other general troubleshooting tips or even some other things I can test to see what happened? I feel I keep combing through the same sections and see nothing on my end.   Thank you,     ... View more