I have been supporting Meraki wireless (as well as all other products) for better part of a decade and have not run into issues that are too complex or can't be diagnosed. They give you all the data and tools you need, but most people are unfamiliar with the interface and looking for features or names of features, from another product set. As far as support, its a game of change for anyone - if you break it down to what it is, it is a call center for all these vendors and it's luck of the draw on their ability to tshoot or level of support knowledge. I have gotten some really great engineers and I have some that were not, but in the end the info is for all to see. This particular case, mine ended up being an issue with bad firmware on the Intel Wireless NIC (AX201/AX211), that appeared to be a Meraki upgrade issue, but ended up being the NIC after using all troubleshooting and data available. There are something like 2.5+ million Meraki devices installed out there, I wouldn't say there is a limitation there - Meraki is installed at multiple stadiums, theme parks, etc. This is top tier enterprise gear, but sometimes the tshoot will be hard for anyone or in this case, for me, ended up being a root cause with the client NIC's firmware - just keep pounding away an working with all vendors in the path - in your case Laptop, ISE agent (if applicable) APs, ISE/RADIUS, AD, etc). If you have roaming for users standing still, this is normal with active load balancing like 802.11v, which is a client to AP communication and initiates the roam function on the client themselves. DFS is not recommended, but not prohibited - it depends on your location and the density of your deployment, plenty of high density deployments will require 20Mhz channel widths and needing all available channels across the spectrum,. If you are near hospitals or airports, best to avoid, but your event logs should tell you if you are hitting an DFS events.
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