Hello:   Try to do this: System manager -> settings Add profile --> Attention, type: Device profile (default)   Name (easy for try): 123   Device tag: create a new tag: TG123    Thats is, Is a super easy profile. (do nothing)   Now, try to put this profile to macs   1.- If this profile is loading correctly. The problem is your profile MAC OS Shared      1-1: Try to do another profile   2.- if this profile dont loading. The problem is when you are loading the meraki agent     2-1: try to reload the agent:      1st  try to clean your mac from old meraki agents       2nd  goto:      devices --> Add Devices       macOS -> agent --> download the instaler       load the instaler in your mac        Go to meraki -- devices:           -- Be sure to see the green apple in meraki near your mac        load the profiole       I know I get a little repetitive. and there are steps that you obviously already know. But sometimes, in the middle of one of those steps, there is the detail.   Good luky   LluisRD                         ... View more

Hi, This sound that APPLE DEP servers are wrong Check in MERAKI MdM Organization -> MDM        Apple MDM push certificate  -->  Test Certificate          Apple DEP Servers --->Token Expire ????        VPP Account --> Token Expire ???       Attention: I suppose the same meraki network and good profiles   Regards ... View more

Hi. - Are you using iPads or Laptops? They've different meraki profiles.   - First create a single profile. When properly installed,  you can buid all classroom after.   2 options: - From Apple Schoool Maneger - Directly in meraki -> rofiles -> Education    Do you have teachers and students in this classroom?         ... View more