Ok. thank you for your advice. I search a lot and i found a solution. my MX is blocked by home hub 3000. Homehub 3000 is a fibe modem (Canada BELL Internet Service Provider gives)  which does not support pppoe. i connect a router WAN port to hh3000 LAN port. setup  router as PPPOE  with username and password to connect service (bell). And i forward ports 500 and 4500 to MX. After that i get a different error 809. i follow instructions on troubleshooting page  to ad a DWORD and it WORKS. Thank you. ... View more

yes i have already enable client vpn on dash board. I get error 789. i follow troubleshooting on meraki page. but i could not connect. i try many platforms anroid, win7 , win10 . always i get same error 789.  I follow this instruction and many more, but nothing change. Please help. i am not proffesion on security appliences but i am a computer engineer. i try many thing. i guess i can not access my MX. I live in canada ,I try different modems homehub 3000 and homehub 1000 given from Bell service provider. In both i forward ports, i activate DMZ  nothing change.  how can i check my device is acccesable by internet? Thank you. ... View more

I can access my dashboard when u order new device they give 30 day to test i think. I can access i can setup but i cant connect as client vpn user with windows 10 , windows 7 or android i try all of them. ... View more

Hi i am new on security appliences. I just bought mx 64 , but not license yet. I try to connect as client VPN with windows 10. But i can not. I try all possible solutions but i could not fix it.  I try port forward to UDP 500 and 4500 , i try DMZ  , i check IKE and AuthIP IPsec, i check  secret key. This is new claimed MX64, it says you can use device 30 days or something, but i dont have a license yet? is it a license problem?     ... View more