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About jrendon
jrendon
Comes here often
Member since Jun 25, 2020
Jul 17 2020
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Jun 29 2020
10:44 AM
Hi, Well, it seems like no one has experience doing something like what we are trying to do. So, how can I contact support on this matter? Surely they should be able to answer what happens with the devices while I'm "Unbinding". I followed some instructions (here: https://documentation.meraki.com/zGeneral_Administration/Support/Contacting_Support) on getting support, but the link to submit an email case seems to have been removed. Anyone knows how I may contact support for this question? Thanks in advance.
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Jun 26 2020
1:07 PM
Hi Peter, Thanks for your reply. I'm not sure if they are all 8.0+, but I think most are. However, I don't think that Android Zero Touch is an option down here. Actually, I just checked and it doesn't seem to be available at all, except for some rugged devices. My experience with SM tells me that any authenticated devices will be fine until they are rebooted or forced to authenticate. But I don't want to leap with my eyes closed on possibilities.
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Jun 25 2020
3:33 PM
Hi, So we just migrated our email (actually a couple months ago, but besides the point) from being hosted on Google to a new platform, on Office365. For various reasons, we have about 90 company owned devices (mostly Android phones) setup through Systems Manager, all of which are still authenticating with the Google domain. We want to change that ASAP so that all devices authenticate to Azure AD or our local AD, and after several tests I believe we know fairly well what needs to be done to achieve this. However, one big question remains: What happens to all the authenticated devices the moment we Unenroll Systems Manager from the Google domain? (Organization - MDM settings - Android Enterprise) Are the devices still able to access email and apps? Will they just go blank? Will they just try to authenticate until able to? Most (95%) of the devices are scattered through Mexico (the country, not the city), so I can't just ask people to come in and wait here for the process to finish. I also think that after unenrollment and setting up as Meraki managed and setting a new User authentication setting the devices will probably ask to authenticate again. After doing so, will SM just reload everything? Or is it just a matter of confirming credentials and after that its business as usual? If anyone has experience with this kind of migrations, any insight into this process will be welcome. Thanks in advance. JR
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