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Re: Meraki RMA

by in Dashboard & Administration
‎Aug 18 2021 8:39 PM
‎Aug 18 2021 8:39 PM
Dear @Inderdeep    Thank you for answering my question   one more question if you dont mind    I have reclaimed the wrong license for both of License can we use the existing license just for the LIC-MX250-SEC-3YR ?   Thank you ... View more

Meraki RMA

by in Dashboard & Administration
‎Aug 18 2021 8:18 PM
‎Aug 18 2021 8:18 PM
Dear Meraki Community,   Please kindly need suggestion and help   if I have case like this   I have ordered wrong PN License LIC-MX67C-SEC-3Y what I shouldve bought must be LIC-MX67-SEC-3Y   I ordered the wrong PN above with LIC-MX250-SEC-3YR   status for RMA has been approved    we have reclaimed the license on meraki dashboard    my question does meraki will send back the amount of money just for the wrong PN or whole the License?   and what should I put on CCW just the correct PN LIC-MX67-SEC-3Y or also adding  LIC-MX250-SEC-3YR ?   Thank you    ... View more

Exchanging From Lic-ENT-MX67C to MX67

by in Dashboard & Administration
‎Aug 2 2021 3:57 AM
‎Aug 2 2021 3:57 AM
Dear community,   Kindly asked, can we exchange if we do wrong buying let say I had to buy LIC-ENT-MX67 3 years but I bought LIC-ENT-MX67C 3 years   can we do some exchange without having additional cost?   Thank you ... View more
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