Meraki Community

Aaron_V · ‎May 29 2020

Ah, good to know, thank you.

Aaron_V · ‎May 28 2020

My users are able to enroll with appropriate authentication by going to m.meraki.com/[network], where they must authenticate (Azure AD). This works just fine. They are unable to add the device after they have successfully logged into the self service portal using that option.

Aaron_V · ‎May 27 2020

Hello, I am trying to determine what is preventing my users from enrolling their own devices into Meraki MDM. We have the self service portal enabled, and users can log in to see their own devices. In the upper right, there is an "Add a new device" link. When clicked, for any user, the user is prompted with an error "Your account does not have permission to enroll devices. Contact your network administrator for more information." But, I don't have more information. I cannot find any setting that allows or denies this permission in the configuration. Any thoughts?

Meraki Community

About Aaron_V

Aaron_V

Community Record

Badges

Re: "Add a new device" Enroll device inside Self Service Portal

Re: "Add a new device" Enroll device inside Self Service Portal

"Add a new device" Enroll device inside Self Service Portal