Meraki

MattMorg · ‎Sep 13 2021

Systems Manager does indeed support Shared iPad for Apple Business Manager devices. One of the main difference currently between Apple School Manager and Apple Business Manager is there's no way to sync the Owner accounts in SM > Owners page for ABM (where there is an API to do this for ASM managed Apple IDs). Also as you'd expect, ASM can only use the Classroom app and Education profiles to configure the classes. However, Shared iPad does indeed work for Apple Business Manager in Systems Manager, just without those school features. If you enable "Shared iPad" in the DEP settings from Systems Manager for an Apple Business Manager device it will setup as a Shared iPad device upon initial setup. From there you can sign in with a managed Apple ID from the business.apple.com account or use a guest temporary session to sign in.

PaulF · ‎Jul 1 2021

Zach: Have you considered a white list instead? Assuming the Device is in Device Owner mode, it would make for a much smaller list that you'd have to maintain. You'd only have to specify the apps that you want, rather than those that you don't.

VictorM · ‎Oct 2 2020

Hey, @ZachL54 By any chance, have you considered attempting to enroll these devices using Android zero-touch / do you have access to importing your Zebra devices into the Google zero-touch portal? More details on how to use zero-touch with SM can be found here: https://documentation.meraki.com/SM/Device_Enrollment/Android_Zero-Touch_Enrollment I'd be interested to hear if the device is able to properly complete DO provisioning using zero-touch enrollment. Additionally, if possible, could you please open a support case and include the device logs (acquired via ADB) from after device setup, as well as a screenshot of the error you are seeing, and shoot me a PM with your case number so I can follow up with our support team and take a look? Cheers, Victor

BlakeRichardson · ‎May 7 2020

@ZachL54 Yes each device will still get a popup requiring the user to confirm that update. The reason behind this I think is so that if say you roll out iOS updates to a large amount of devices, lets say your CEO is in the middle of presenting from their device in a very important meeting you don't scuttle there meeting because an update was forced on them. I haven't been able to find a way myself to force iOS updates without having to touch the device.

Meraki

Community

About ZachL54

ZachL54

Community Record

Badges

Re: MDM Shared iPad for Business

Re: Blacklist on Android no longer working

Re: Zebra TC52 Enrollment Problems and Certificate Question

Re: iOS Updates Failing to Install

Re: MDM Shared iPad for Business