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About Jsmittz
Jsmittz
Here to help
Member since Apr 19, 2020
Sep 9 2023
Community Record
16
Posts
3
Kudos
1
Solution
Badges
Sep 7 2023
6:31 AM
2 Kudos
After much trial and error, I found the solution to this. It finally hit me that the Sonos tech support mentioned that there speaker was broadcasting its own 5g signal to connect to other speaker.. The Air Marshal was containing that signal as a rouge SSID. Once I whitelisted that SSID, everything was able to work as expected.
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Aug 26 2023
6:44 AM
I am admittedly not a network engineer. I got my Meraki stack to try learning with; unfortunately I haven’t got that far though and this issue is challenging me with things I haven’t touched or dug into yet..
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Aug 25 2023
11:04 AM
Yeah, it’s a very odd instance because separately I have no issue connecting any Sonos speaker to my network; it is only when I try to connect the two Era speaker to the Arc speaker to be surrounds. when you say I would “need to do the correct packet captures”, how do you mean? Which ones should I be doing?
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Aug 25 2023
7:49 AM
This is probably a very novice question, but how find or create an available IP address? Also, I do not have any Bonjour forwarding rules set up and in my wireless access control settings 'Bonjour forwarding' is set to 'disabled'. Would those be correct or would I need to do any thing there to allow the Arc to broadcast it's signal to the other speakers?
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Aug 25 2023
7:11 AM
Where would I find the IGMP Querier setting? I did find and see that I have IGMP Snooping enabled. again, I’m not doing anything with VLANs and have very basic network settings.
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Aug 24 2023
5:59 PM
I am hoping someone in the Meraki community might have some guidance. I have a Sonos Arc that I’m trying to pair to a couple of Sonos Era 300 speakers as surrounds; however, the connection between the Arc and the Eras continues to drop after the initial pairing. Separately they stay connected fine, but paired the connection fails. I have tried this with the Arc wirelessly connected, hardwired into my MX, and hirewired into my MS, all ways dropped the connection. I’ve spent hours upon hours with Sonos tech support, including swapping my arc out, but have got nowhere. My setting should be good as I am not doing anything with VLANs, I have wireless client access set to allow, and have dual band steering enabled. The sonos support team seems to think the issue is with my Meraki network not allowing the Arc to broadcast their mesh network to keep the surround speakers connected. Has anyone else run into this or have any ideas what I could look at from my network settings?
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Oct 29 2020
7:03 AM
1 Kudo
@CNThank you for the response.. When I say the printer is showing offline, I guess I should specify that it is showing as "offline" to the devices trying to connect and print from it. From the dashboard, it is not showing up as a connected device. While it is plugged into a port, and the port is showing green with connectivity in the dashboard, it is not pulling it in as a device on the network. I did engage Meraki support, who was going to pull a packet capture to see if any traffic was being sent out on that port. Please let me know if this helps clarify the issue and give you any other thoughts on troubleshooting.
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Oct 28 2020
4:23 PM
@Bruce When you suggest "I'd try forcing the speed/duplex on the port to see if that works.", how do I go about doing this?
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Oct 28 2020
2:44 PM
Port is showing "Port Connected, 100Mbps, Full Duplex". I am not seeing and DHCP leases showing up for it in the dashboard either.
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Oct 28 2020
2:37 PM
Port is showing green, "Port Connected, 100Mbps, Full Duplex" without me touching anything
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Oct 28 2020
2:35 PM
I thought so too, but as I investigated it more.. While the port it is plugged into is showing green in the dashboard, the printer itself is not showing up in the list of clients in the dashboard. I have also tried swapping the port I have the printer plugged into with no avail, and have shut the printer down and rebooted it hoping it was an easy work around like that with no success either.
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Oct 28 2020
2:10 PM
I recently installed and MX67W. All clients connecting via wireless are having no issue, I have a desktop plugged in that is connected no issue; however, my printer that is connected to port 2 is showing as "offline" to all wireless and wired clients. When I tried to run a diagnostics on the printer, it claimed there was a firewall issue, but I do not have any firewalling codes set up to block anything. Has anyone run into this before, or is there something that I am overlooking that is preventing the printer from showing as "online"?
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Apr 20 2020
3:11 PM
Update: Device is connected today without issue, without having changed any configurations.
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Apr 20 2020
7:02 AM
I would guess that it is working because i have other devices that are able to access/reach the internet on the same SSID that I am having this issue on. And it is not the one specific device as I had a different device experience this issue prior, but that device is now connected to this SSID without issue.
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Apr 19 2020
4:36 PM
I am running into an issue where I will have one device failing to gain internet access when trying to connect to an SSID. I have this SSID running in bridge mode, because I need to be able to connect to chromecasts as well and was unable to do so in NAT or L3 roaming mode. On two occassions, with two separate devices, I ran into this issue when I put this SSID in bridge mode that one of the devices would not connect; however, they would all connect without issue in NAT and L3 roaming mode but I could not cast to the chromecasts then. I created a second SSID to ensure it was not a device issue, and the device was able to connect to the second SSID. Below is what I am seeing in wireless health. Any idea what could be the issue, or how to resolve this? All APs are MR33.
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My Accepted Solutions
| Subject | Views | Posted |
|---|---|---|
| 4236 | Sep 7 2023 6:31 AM |
My Top Kudoed Posts
| Subject | Kudos | Views |
|---|---|---|
| 2 | 4236 | |
| 1 | 5314 |
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