Hi, Shany, Thank you for your comment. I 've been waiting for more than 48 hrs but still shown as "never" connected as below... I know that Meraki recommended to install both profile and agent, but does that mean that I need to install both agent and profile for my device to be connected? I tried both before and it certainly worked but just wanted to verify how device will be shown in SM if only the agent installed... Also when I installed both, security list shown in left pane disappears, which did not happen when only the agent was installed. Appreciate if you have any insights on that. Thank you,
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