I wanted to post to explain some of this behavior and what steps users may take in the future when running into this problem.   First, all Meraki hardware is designed to work out-of-band. This means that if the app is showing things as offline, it might just be the connection between the hardware and the Cisco Meraki cloud. In these states, the hardware will continue operating per the last configuration it received from the app.   Second, if these issues persist past logging out and back in, it definitely merits a support case. We expect this information to be readily available, or at least available by using the pull to refresh - pulling down on many screens should prompt a data refresh. ... View more

@Bits4Brains    Association decisions are made solely by the client. We would recommend setting the clients roaming setting to aggressive. This will force the client to start looking for a better AP at a higher RSSI threshold. This setting is changed differently depending on the client. Our documentation outlines this further and how to adjust this on your device. https://documentation.meraki.com/MR/WiFi_Basics_and_Best_Practices/Client_roaming_and_connectivity_decisions_explained. https://support.apple.com/en-sg/HT206207 ... View more