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- About JohnWhitford
Community Record
12
Posts
4
Kudos
0
Solutions
Badges
05-27-2020
04:52 PM
I am installing a RV park now and am using Quickdraw Satellite Internet, its great. I love the meraki solution just a bit pricy, anyone tried MerakiGO for RV park?
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12-02-2019
04:23 PM
The problem I have had since installation is router connecting to cloud. 1. The merakigo router connected directly to spectrum modem will not go online ever. 2. if I connect a PC directly to modem the PC goes online, all other brand routers go online. 3. If i connect mgo router to my network switch it will contact the cloud, but not directly to modem. 4. I have rebooted all devices, reset all devices, deleted router, readded router, new ethernet cables and none of this solved the problem. 5 I am a Meraki dealer not a end user. 6. as of now mgo router is disconnected. Now what?
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12-02-2019
02:20 PM
At this point I have lost track of the case#. Call me 805-461-3030
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11-26-2019
02:43 PM
Yep Lee did that many times to no avail. I even left off for 24 hours no resolve.
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11-26-2019
02:38 PM
Thanks LEE but I have not even got to a AP, I am having problems with the GX20 coming online. Sorry I said gr10, opps its the router GX20.
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11-26-2019
02:36 PM
4 Kudos
I wish you would provide phone support. A business having problems can not waits days for answers or partial answers. I find I can give complete details to support and they ask the questions I just sent them. Support needs to ramp up knowledge and reaction time. Otherwise this is not fit for business.
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11-26-2019
02:25 PM
My problem with my first GX20 is that with a direct connection to my spectrum modem it will not operate or connect to the cloud. If I connect it to my existing router switch port it WILL connect to the cloud? I have tried all the resets and reboots and even delete from account and re add. It will never operate or connect to the cloud when wire directly to modem. The lights change colors then go to solid red forever. Any ideas?
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My Top Kudoed Posts
| Subject | Kudos | Views |
|---|---|---|
| 4 | 2247 |
