My company has the 100 free Systems Manager licenses that we're attempting to utilize. Phone support told me I'm entitled to email/dashboard support for these licenses so I've put in a ticket, but no solution as of yet. I have gone through the process of installing the SM app on multiple Samsung Tab E devices. On the first couple, I had no issues. On further devices I've had an issue that has cropped up more often than not. After enrollment in my network through the SM app, the configuration tab shows a yellow triangle next to "Install AFW Account". On a couple devices, I was able to tap the yellow triangle and successfully request AFW installation. On the rest, it always displays the message "invalid device id or no pcc user" when tapping the yellow triangle. On these devices, I noticed that google play services was not updating to the latest version so I pushed the latest version out to the devices using the apk and custom app options. This did not fix the issue. I've reset said tablets a few times as is mentioned in another thread on the Meraki community, but it has not helped. Anyone have suggestions for fixing the "invalid device id or no pcc user" issue?
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