My issue was resolved with the help of the support organization.  There were 2 records in the SM dashboard for the same UUID (i.e. device) although I could not see that by filtering on the device name.  I had to query the device in question, copy it's UUID, filter the Devices page by the UUID and delete the incomplete device entry.   Now if I could just get remote Screen Sharing (Remote Desktop) to work without prompting the user in Catalina... ... View more

Oh maaaan! I need that gnome with the sunnies to complete my set!   Congrats @BrechtSchamp and thanks for getting me all excited @MeredithW looking for the next Gnome opportunity... ... View more

It seems Catalina prevents VPN over non-encrypted networks.   I'm find out the hard way and am now trying to regain connectivity. ... View more

Done.  The magnet sculpture would look smashing next to my collection of hard drive magnets... ... View more

Your best solution right now would probably rely on a different service reporting that specific information for inventory that you could install via Meraki SM.   Our health monitoring tools, software update tool and backup app all report on the details ID model number for Macs. ARD also knows how to grab those relatively easily.   Caribou ... View more

Way to find out so quickly @CarolineS! ... View more

We usually create our admin local user and then run our own script to install custom tools and for creating the user’s profile before handing the device to the user.   caribou ... View more