Meraki

Jinseng · ‎May 5 2020

FYI, we're still fighting with this. Meraki has provided multiple firmware updates, we've move the camera to a different port in our Meraki switch, and we've repointed the camera so the window isn't in its view. I feel like it's a 3rd bad camera, but I can't confirm that yet.

Jinseng · ‎Mar 2 2020

Here's a video of the issue happening. Let me know your thoughts. We've also re-opened our case with Meraki, but I haven't heard any info yet. Thanks.

Jinseng · ‎Mar 1 2020

Yes, we did RMA this once, and the issue is still happening. They even had us update the firmware once thinking it may be a bug with the older firmware. I'll have my team at this location re-open the case and keep working with them on it. Thanks for the insights everyone. I'm glad you're not also experiencing issues.

Jinseng · ‎Mar 1 2020

Thanks. Seems odd that we'd have this issue with two cameras, but we'll talk to support about that option. FYI, it's powered by a Meraki switch and we're using Meraki firewalls, so it should all integrate well together.

Jinseng · ‎Mar 1 2020

We have an MV22 camera that keeps fading to dark snow/black frequently. It'll be fine for a while (sometimes hours, sometime minutes. Then suddenly it'll get all staticky/fuzzy go really dark, and then it'll re-aquire the image, refocus and adjust for lighting and then thinks look good again for a while. We repointed the camera so it isn't facing a bright window, but that didn't help. HDR is on, but turning it off doesn't help. We have no privacy windows and we're not using Sensor crop. Aperture is about half, we're using Auto-Focus, optical zoom is all the way left (zoomed out). Video resolution is 1080P, and Enhanced quality. Night mode is auto, Infrared illuminators are on during night mode, and Night is set to .5 lux & day is set to 3 lux. Meraki has already replaced our camera, but it keeps happening. The firmware is up to date at MV 4.1. Anyone else having any similar issues, or have any thoughts? Thanks.

Jinseng · ‎Oct 12 2019

Since the back wall has plywood on it, we ended up screwing the rear rail brackets to the wall and resting the switches on the patch panels. It's not ideal, but at least they're supported toward the front and back. We did get two shelves for the MX250 firewalls because they're also too deep for this rack but don't come with back rails. I didn't see a model number, but I think this rack is a CPI 11807-718. Good thinking about the Weight limit. We're fine, but the rack holds less than I expected.

Jinseng · ‎Oct 4 2019

Hello all, A bit about yourself & your work I've worked in IT for over 20 years and now work from home, but still manage our one office location with the help of an on-site employee. We're moving a lot of our work into Azure, so we won't have much equipment on-premises any longer. Your experience with Cisco Meraki I've used Meraki WAPs before, but we just acquired a couple MS355-48X switches, a couple MX250 security devices, two MR45 access points, and a MV22 for our new location. A fun fact about yourself I used to speedskate.

Jinseng · ‎Oct 4 2019

We're moving into a new location that already has a wall hung rack and we can't switch it out. The rack is about 20 inches deep and there are only front mounting locations (the back of the rack is bolted flush to the wall). We'll need to get extensions for the front of the rack because the switches are so deep. But is it safe to only use the front ears to rack these switches, or do we need to support the back as well. This is the first time I've worked with these switches, or any switches that come with rails for the back. The instructions only show diagrams of 4 post racks which I'm not used to using for networking equipment. Thanks for your thoughts.

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Re: MV22 camera fading to dark snow/black frequently

Re: MV22 camera fading to dark snow/black frequently

Re: MV22 camera fading to dark snow/black frequently

Re: MV22 camera fading to dark snow/black frequently

MV22 camera fading to dark snow/black frequently

Re: 2 Post rack mounting for MS355-48X switches

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2 Post rack mounting for MS355-48X switches

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Re: MV22 camera fading to dark snow/black frequently