Some how an IOS 11 DEP enrolled iPad pro was removed from a network. I may have done it on mistake. Anyway, the iPad was enrolled using DEP. Its still shows up under DEP (and status shows active, still assigned to the network), but does not show in the client list under the network. When clicking on the client (under DEP) it opens the details and at the top is says that the management profile has been removed from the device. The DEP settings don't allow the management profile to be removed, nor does it allow the iPad to be wiped, nor does it allow the installation of apps or access to the app store. I don't have this particular iPad in my hands, so I tested the same scenario with another iPad. The iPad still shows the Meraki Management device management profile installed. I've tried re-adding using m.meraki.com, which just brings up the already active management profile, but does not re-show in the client list in MDM. At this point I have 2 iPads that I cant do anything with except use them in their current state. I've also tried removing the device from DEP and re-adding per instructions, which just puts me back one step marking the device as Assigned instead of Pushed, and showing Client Synchronization not complete in the details. Any suggestions?
... View more