About ArtM

ArtM

Fail on firmware 3.24, didn't regain settings control. Called support and they confirmed a bug exists and are working on resolving it. They also confirmed the last known working firmware is 3.20 and I had them schedule the rollback immediately. Now all the cameras are back to normal.

ArtM

Looks like 4 days ago our MV network was updated to firmware 3.23 Since then we're unable to make settings changes (zoom, focus, aperture, rotation, etc) just as @hwany experienced. Definitely not a hardware issue since it worked before and every camera we have onsite (MV21 & 71) currently suffers the problem. Before downgrading firmware I'm giving a shot with beta 3.24 right now.

ArtM · ‎08-25-2017

I hope it works out. Just the other night I took a shot and simply renamed the students SSID, then disabled it. I then recreated the same SSID using all the previous settings and used one of the "unconfigured ssid". Since that change there has been zero "splash page" event listed in the logs. We're still using fw 25.5 since it benefits us with our iPad deployment.

ArtM · ‎08-23-2017

Seeing something similar as well. Our campus has 100 AP's and ~1000 iPad Pro's for students. We don't even have Splash Page enabled for our student SSID yet every iPad that comes to campus in the morning is greeted with a splash page. Upgrading to FW 25.5 didn't solve our campus issue.

ArtM

Community Record

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Re: Non-adjustable in video setting

Re: Non-adjustable in video setting

Re: Splash page network client behaviour changed since update to fw 25.5

Re: Splash page network client behaviour changed since update to fw 25.5

Re: Non-adjustable in video setting

Re: Non-adjustable in video setting