If an MV camera can not talk to Dashboard it will be unable to synchronize it's metadata with the cloud. The camera will continue to cache metadata and record video as long as it is powered and has storage. Once connectivity to dashboard has been restored the camera will upload it's cached meta data. If the camera has been disconnected from dashboard for some time, it may take a while for the synchronization to be complete e.g. > 5 minutes. If you try to access video for a period of time that has not yet been synchronized with dashboard is likely you will be shown the 'No Video' message for the time you are requesting. If you wait, you should be able to then watch the video as long as all the normal retention parameters are met e.g. the video was not discarded due to motion based retention not detecting activity.
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