When the phrase, “Digital Transformation" became common buzzwords 18-24 months ago, my first thought was, "you are about 30 years behind the times!" Most businesses have made the move from analog telephones to digital. They have changed from modems to fiber connectivity. What business sends a letter when an email or possibly an instant message will suffice? The "digital transformation" has already occurred. Was that the end of the digital transformation? Has technology reached the point where everything is already digital? Right? Maybe not... Yes, all those things have occurred, and quite a few more examples as well. That is when I began to rethink the meaning of the words, Digital Transformation. Maybe some aspects of the analog world have transformed and still others are only beginning to. Technology has been maturing since the first punch card and tape roll computers of the 1940s. Then products like VoIP handsets in the 1990s, video conferencing of the 2000s and cloud services of the 2010s were deployed. Budgets for IT are ever shrinking, staff is being asked to take on more and more or even becoming a revenue center as opposed to a cost center. Digital Transformation is the next technological advance which will be readily accepted to make these possible. Migrating away from email to tools can bring individual ideas together in a group repository. Now begins the enablement of talking, seeing, and truly collaborating and storing this information for instant accessibility to group while still maintaining security and access controls. Digital Transformation. Is it just hype? After some contemplation, I don’t believe so. It is the evolution of how business is going to be done. It is how technology, the cloud, AI, and whatever comes next will bring efficiencies for workers to….well work and succeed.
... View more