we had the same issue with just Verizon.  had to upgrade to 14.53 firmware and enter the correct APN on the dashboard. ... View more

You mentioned you have a bench test.  Have you tested to see if the cellular is set up correctly?  The cellular only kick on if the hard line goes down. ... View more

My provider got back to me.  There are 4 zones with Verizon, listed below.  When activating a SIM with Verizon, I always ask for a phone number and a static IP Address. The phone number assigned to the SIM had a 312 area code.  The 312 area code was associated with Chicago.  There for that APN was = mw01.vzwstatic.     West –           we01.vzwstatic South-            so01.vzwstatic East-               ne01.vzwstatic Midwest-      mw01.vzwstatic   Thanks everyone for your help. ... View more

Yes, I thought I would try here first.   ... View more