OMG.....they've come back a day later. How the hell can this happen? Looks like i'll have to contact support and wait the usual lengthy amount of time for a response. Not what you expect form a paid for service, but hey ho. 😞   ... View more

Actually Melissa is right. However first time i tried it, it wouldn't show any other profiles so i assumed it wasn't cross-network aware. But having tried it again it did indeed show ALL profiles from ALL networks. I chose the copy from other profile option and saved the page, however it sat at the "saving" stage for well over an hour. I refreshed the page and the profile was there all ready for me. So, case closed, many thanks for your contributions guys. ... View more

Thanks for the replies, but if i've removed the agent/application from the windows device then how on earth can it possibly be connecting back into the SM? I just don't get it? I'm losing about 15 Enterprises licences to this issue at approx £25 per licence = not fun   We use a domain firewall, and blocking that port would just cause issues i'm afraid.     ... View more

This is a huge kick in the conkers for someone like me who has to retrospectively supervise almost 200 devices. This is only retrospective because Apple used to make it so damned hard to enroll into DEP. Since they've now made it much easier, i now have a DEP account i now need to get all our devices into DEP then supervise them. You all the rest of the nightmare i'm about to have, as some of you have been through it / standing on the precipice. 😞   ... View more

Thanks, that may not be such an issue i guess. Just trying to automate the process as much as possible. One thing i've found is that after a supervised enrolment i cannot access users account settings on iphone or ipad. i cant see in the profiles where that area is allowed/disallowed. If disallowed then the devices surely can't back up to icloud? ... View more

Ok what's confused me is that, it does restore but doesn't add the wifi SSID that i assigned in the Apple Config profile. So, ok it restores, i have to go through some of the necessary steps to get to the "remote management' screen, which is then where it grabs the DEP profile and then subsequently according to what tags are assigned to the device in Meraki dashboard it will then assign a 'settings' profile which can be updated and rolled out whithout rebooting/wiping.   Am i correct so far? If so, then how do you make a touchless deployment whereby it adds the wifi SSID so you don't have to. Is that only done in Apple Configurator? ... View more

Well, i'm struggling at simply getting the DEP profile onto freshly wiped ios devices, even though they are in Apple's DEP and [obviously] Meraki > DEP.   There has been conflicting info about whether pre-supervised devices can be DEP supervised then restored as the theory is that the backup state was unsupervised so that is what would be put back on the device.   Think the jury is still out on that isn't it? ... View more

Hi all, i've read the comments and i'm in the same boat as the OP (i think). I need to supervise/enroll 150 devices that are already in service. None of them are in DEP yet, but that framework is all setup and ready to go (along with Apple Conf 2.6.2). Still unsure about best practice for doing this, so continued replies would be appreciated. 🙂   ... View more