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About fabricio_cp
fabricio_cp
Here to help
Member since Mar 27, 2019
Jan 3 2023
Community Record
7
Posts
3
Kudos
0
Solutions
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Jan 3 2023
8:12 AM
1 Kudo
@Dunky tell you that the only solution was to generate an RMA and with the new equipment they worked correctly
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Dec 9 2022
5:52 AM
hi @cmr , ok And how do you explain that when creating a new network, without any policy, without any routes, I still get the error in the vpn status section, or how can you explain that with another model like the mx68 it loads the configuration correctly. I just want to know what could have happened with the update for the mx84. I took the mx84 to my home thinking it was an internet issue, in the office I occupied a fixed public IP. at my home dhcp and it was another provider, and it couldn't connect. Right now I am in contact with a Cisco technician to see what could have happened, since as I mentioned before it only affects that model of equipment
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Dec 7 2022
1:48 PM
I'll tell you that with the same configuration and with an MX68 everything works correctly with version 17.10.2, I'll give you some screenshots that I took. I hope Cisco takes action on the matter and can correctly solve the stable version for the MX84.
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Dec 7 2022
7:03 AM
1 Kudo
Hi First, schedule the update of all my MXs at midnight. The next day the MX84 woke up completely without working, all the other MX (67, 68) are totally correct. I got two new MX84 computers, I placed my networks on the new computers and since then they could not connect to the SD WAN that I have configured. At that time luckily I had an MX68 team, I changed one of my MX84 (the one in the main office) and placed the network that belonged to him and everything worked perfectly. The other MX84 team that is in a branch has the same problem as that of the main office. The tests I did was to create a new, brand new subnet and connect to the SD WAN without any navigation policy or restriction. It connects to the SD WAN but I'm having a lot of problems with browsing certain web pages, I can't open sap from my computer, it takes too long to enter Windows with my Active Directory credentials, it doesn't let you navigate to Speedtest or pages like fast to see the speed of my ISP. From the Dashboard I ping 8.8.8.8 and it doesn't respond, Ping to my default gateway of my LAN segment and there is no response either. There are multiple problems. Almost everything shows ok in the Dashboard except the VPN Status section that is unreachable to the Meraki cloud. Right now I'm getting an MX68 to test at my branch office to see if the problem is solved, I'll do that in a few hours. I'll talk about how I'm doing.
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Dec 6 2022
4:22 AM
i have this problem only with my MX84, but not with other MX like MX68W or MX67
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Dec 6 2022
4:17 AM
good morning Last week I updated all my MX equipment to the latest stable version 10.17.2, in almost all of them I update correctly but in the MX84 models it is generating a problem at the connection level with the meraki cloud. There is no problem with the provider, nor with the navigation policies, there are no restrictions. Only when I see the vpn status section I get the following message that I attach to the message One of the options was to change the MX84 for a MX68W, that change was a success because all the configuration came to work correctly: SDWAN, Active directory, and in the VPN Status section it shows connected correctly. I downgraded the firmware version to 10.17 but it was not successful. Please, if someone is having this problem, can you tell me how to solve it? Thank you very much, I am attentive to your comments.
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Dec 5 2022
1:49 PM
1 Kudo
Estimado buenos dias la semana anterior actulize todos mis equipos MX a la ultima version estable 10.17.2, en casi todos actualizo correctamente pero en los modelos MX84 me esta generando un problema a nivel de conexion con la nube de meraki. no hay ningun problema con el proveedor, ni con las politicas de navegacion, no hay ninguna restriccion. solo que al momento de ver la seccion vpn status me sale el siguiente mensaje que coloco adjunto en el mensaje una de las opciones que maneje, fue cambiar el MX84 por un MX68W, fue un exito ese cambio porque llego a funcionar correctamente toda la configuracion: SDWAN, Active directory, y en la seccion de VPN Status muestra conectado correctamente. hice un downgrande de la version de firmaware a la 10.17 pero no se llego a tener exito. por favor si alguien esta teniendo este problema, me puede indicar como llegar a solucionarlo muchas gracias, quedo atento a sus comentarios.
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Dispositivo de Seguridad MX
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