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About lcoetzee2
lcoetzee2
Here to help
Member since Sep 18, 2017
Jul 28 2019
Community Record
6
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Jul 28 2019
9:00 AM
I'm seeing exactly the same with iOS devices. The location address is displayed, but the map data is wrong.
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Jul 28 2019
8:57 AM
Just to confirm. The APP updates in SM is refreshed every 24 hours: "efresh" of APPs happens every 24 hours: "NOTE: The app updates are synced from the Store every 24 hours or when the apps are synced manually from ABM"
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Jul 23 2019
8:46 PM
2 Kudos
Apps using an Apple ID will rely on the APP Store -> Automatic Updates function (device managed) Apps deployed using VPP without an Apple ID will rely on the MDM for updates (mdm managed). When a VPP APP update is available, and the device checks into the SM dashboard, it will receive a command to update (this is my understanding and I may be wrong) Some MDM's like the link here: https://www.manageengine.com/mobile-device-management/help/app_management/mdm_app_management.html indicates that the "refresh" of APPs happens every 24 hours: "NOTE: The app updates are synced from the Store every 24 hours or when the apps are synced manually from ABM. If you are unable to find the app update, manually sync the apps by clicking on Sync VPP Apps from the App Repository." I wonder how often Meraki syncs and if they can give us more information on the design, ie: 1) Sync window 2) When will the version in SM/VPP APP update 3) Will the device update after the version is updated by SM/APP when the device checks in? This will help the community manage critical hotfixes of APPS. We manage MDM for an Airline - and not being able to send an APP update for 24 hours may potentially ground the fleet. So I really want to understand the design.
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Jul 23 2019
10:55 AM
Hi Richard, thanks for you tip. I tried this too... but it appears there is delay between when the APP is released and when Meraki "knows about it".
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Jul 23 2019
10:06 AM
Hello 🙂 Does anyone how often SM refreshes the metadata of applications? If an app is released today 23/07/2019 - when will Cisco Meraki SM "refresh" the metadata in the background to know about the update? Today we had to release a critical APP hotfix. When we clicked "refresh" the old APP version was displayed. Also, the "Keep app up to date" function did not pick up the new APP in the APP store. However, on all other platforms (VPP, APP STORE etc) the new application version is shown. If we Push --> Install/Upgrade to a client, then the latest version is installed. I think it will be useful to know how often this information is refreshed in the background by Meraki or why it would not refresh it manually when "refresh" is clicked. Interestingly the Source: View in iTunes link is also "broken" for this specific APP. Also logged a case with Meraki and will keep the thread posted.
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Sep 18 2017
6:26 AM
Hi there: When we push application updates to our iOS devices the same version is installed. We've tried to troubleshoot and replicate but cannot get to a logical conclusion as to why this is happening. The functionality still worked about a month back and it happens on a mix of iOS versions (therefor not confined to a specific device, version, profile etc) Is anyone else experiencing this problem?
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