WPA3 is between the supplicant and the authenticator, not the authentication server. Between the AP and NPS you will only have radius exchanges. It would help if you could get the logs but also get the wired packet captures between the AP and the NPS server so you can determine EAP type, username, called station id, etc etc. Just to see if you're even matching the access rules. Also see what ciphers the supplicant to use towards the NPS server for the TLS session and if the NPS server supports it.
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