Agreed. And I like the idea @BrechtSchamp about the ability to acknowledge a device that you know is offline, perhaps with the ability to ignore that fact for a day or a week (for example) such that the bubble goes green (despite any acknowledged offline devices) and then, should it go red again, you immediately know something else went down. Of course regular alerting can cover/supplement that, but I like the idea. That sounds a bit tricky, but I'll bring it up to the team. My hope is (small steps) we have (or can get) something in the works for a pop-up when hovering over a bubble, or some kind of clear & concise format of the numbers in the bubble for online/offline/alerting/dormant devices.
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