Telstra and fast support are not words often found together 😂 Jokes aside,  as @alemabrahao suggested, checking the local status page is your best bet. Cisco Meraki Local Status Page: MS Switches - Cisco Meraki Documentation   It should tell you the state of the connection back to the dashboard. From there, you can probably figure out if it's an issue on your side or on Telstra's. ... View more