Did you all ever solve this? ... View more

Hi there, What did you all end up with for a solution for this? We are trying to use OAuth to streamline the setup on mobile devices of email and often times multiple times throughout the day the native apple mail app will lose connection where the user would have to go into the mail settings on the phone, tap sign in again and then access comes back but refresh tokens are not being issued successfully. We are stumped at this point. Thanks, Chris ... View more

PaulF, I have had similar issues, even if the user is not getting a new payload they are required to sign back in from the account settings multiple times. All of the documentation I can find from Meraki's site seems to indicate that you don't need to enter any URLs after you check the box for OAuth enable but I don't have an answer for why it will prompt sometimes multiple times in the account settings. I have a support ticket open but have not received an official answer. I have also contacted Microsoft and have not received an answer from them yet either. Thanks for your time! ... View more

Did you ever figure out how to resolve this? We are having the exact same issue.  What I don't understand is why the OAuth refresh tokens don't seem to be working because theoretically after the initial access token is received you are supposed to continue to get refresh tokens until the token is revoked.  My users are getting super frustrated because the mobile app doesn't stay authenticated. When you setup OAuth from the Meraki settings did you have to put in any URLs or did you just check the box to enable OAuth and then leave them blank. Also from the Azure/Entra side did you have to create an app registration or does it somehow autodiscover everything needed for it to work. Final question - our users are using the Native Apple Mail app as well as some using the Outlook app. Are there any differences that you have found with either app? Thanks! ... View more