Hi!   Sorry to hear you having trouble setting up your Meraki Go AP.    If you're still encountering problems and can't get to the home page on the APP to raise a case with support, you can raise a case by going on your browser to: https://account.meraki-go.com/go/portal/products   Once logged in click your profile name in the top right and then click Contact Support where one of our engineers will be happy to help!   Best Regards,   James   ... View more