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About Deborah
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Jun 5 2023
3:57 AM
As the subject says, it stopped working about a year ago. At the moment I am installing manually, but it is just a pain and I do need to get this fixed. Something is being sent to the iPads. If I go into General > VPM & Device Management > Meraki Systems Manager > More details. I can see that Wallpaper is listed under Unknown Payloads. I have searched the forums and I found similar posts in 2017 & 2019, but there is no resolution and it appeared to start working again a few days later. This is happening on the 9th Gen iPad and I am using the latest iOS - also happened on previous versions. Please help me Thanks Deborah
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iOS
Oct 11 2019
5:42 AM
1 Kudo
Hi, I have managed to sort of fix this.... I think my problem was that I had disabled the option for the iPads to remove the Meraki Management profile. This appeared to have the side-effect of removing the ability to update it as well. To get around this, First I went back to the old certificate - luckily I had saved it & the old hard drive it was stored on! I set up a new profile with the removable option set to Yes. In the dashboard for each device I chose to unenroll device for each iPad (glad I only had 43 to worry about) Then I pushed out the certificate again Finally I visited each iPad to enroll them again. So a pain in the neck but not as bad as rebuilding each iPad. If anyone has any simpler method for next year, I would be grateful.
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Oct 7 2019
1:00 AM
Absolutely, positively sure.
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Oct 7 2019
12:13 AM
Hi, This time last year I went through the very painful process of an expired push certificate. This year I thought I would be ahead of the game and renew in plenty of time. However as soon as I upload the new certificate in the Meraki Dashboard, Organization, Configure, MDM (I am renewing). I lose the connection to all the ipads. So when I go into the individual device I see the the push Certificate is non-compliant. If I try to re-enroll via the webpage, m.meraki.com I am told to install it via settings, General, Profile & Device Management but when I try to install it via there I get the error message above. I do NOT have the ability to uninstall the old profile from the ipad. Can I uninstall the old profile from the dashboard? Actually what can I do? Thank you for any help that you can give me.
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DEP
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Enrollment
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iOS
Nov 8 2018
2:36 AM
Thank you. I am waiting for Apple to speak to my boss, to confirm I am who I say. Once I have that they will issue me with a new password. Then I can look in DEP and see what I can find/do Deborah
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Nov 7 2018
12:57 AM
Thank you for spending the time to reply, I am hoping to be able to use DEP, we have it, but just trying to find out the credentials. But I have asked apple for help with that one. Fingers crossed we get somewhere with that.
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Nov 6 2018
2:12 AM
Hi Just taken over from the previous Network Manager. We use Meraki to deploy apps etc to the school ipads. I didn't have the old password to took over as Apple Manager and took ownership of the ipads, then I realised I had an invalid push certificate. All the information I can see says that I need to un-enrol the iPads and re-enrol for the new push certificates. However, I cannot un-enrol as removal of apps is restricted. And I do not seem to be able to send out a new push certificate as I have an invalid push certificate. I am going round in circles and cannot work out what to do next. Help & Thank you
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Apps
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Enrollment
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iOS
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