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About SuhashP

Re: Meraki SM - New devices not showing in dashboard

by in Dashboard & Administration
‎Oct 23 2018 6:01 AM
‎Oct 23 2018 6:01 AM
We did receive this feedback yesterday from Meraki Support:   Synopsis of the problem: There seems to be a redirect issue between the master shard and the shard N180 which you are on. In case you are curious, here is what a shard is: https://www.youtube.com/watch?v=0VxzcoCMp7A&t=43s This is affecting customers only on this shard. The cause of this issue is unknown at the time of writing this email. ... View more

Meraki SM - New devices not showing in dashboard

by in Dashboard & Administration
‎Oct 23 2018 5:57 AM
‎Oct 23 2018 5:57 AM
We are currently experiencing an issue with our Meraki Organization that is preventing us from bringing new devices online.  The Dashboard functions as normal, but when new, out-of-the-box devices are added to a network, they will not show up as online in the Dashboard and update their configuration.    We have already opened up a support case, however 4 days have passed without any estimated time for resolution or identification of the issue.   Anyone else experiencing this?   Thanks.  ... View more
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