hi Meraki Team      I submitted a Meraki Go case and I cannot find it today. They asked my below questions When did this issue first start occurring? I replied 8th April. Are other administrators associated with your account also experiencing similar issues? I keyin my colleague's email account:ken.wong@target.com If possible, could you have another administrator attempt to log into the account and remove the two-factor authentication (2FA) requirement temporarily? I asked my colleague to try but it seems failed. I still need the verification code.  When I try to open another Meraki case, the page is loading all the time. ... View more

Thank you Philip, I will try to set up MFA with an authenticator app. ... View more

hi Mloraditch, thank you for your reply. I can download "Duo mobile", but I can not setup it as it requires the user to login Meraki Dashboard first.  Where can I open a support case to turn it off first?  ... View more