Starting this weekend, with no known changes to our MDM Settings, several (at least 6 so far) of our Android devices have had their screen timeout settings set to "Maximum ()" with that being the only visible option on that settings page, and the tooltip down the bottom explaining the other options are hidden. If you touch the "more information" text there it prompts you with a Meraki SM window saying "Can't perform that action" This results in the screen timing out after about 1 second of idle time. I have gone into the Meraki SM app on the devices and looked at the policies line by line and nothing mentions screen timeout. This is not effecting every Android device, in fact it's also effecting a BYOD that has minimal profiles applied to it. I've looked through the profiles in the settings of our Meraki MDM dashboard and can't even find a setting that would allow me to configure this setting on the devices in the first place. I don't have an effected device that would be easy to restore to current condition after a factory reset, so I'm hoping to find other avenues to look into before going down that route. Help please! I'm at a total loss here.
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