Meraki

Dennyh

Thanks everyone for the great feedback! Turns out my Service manager at the store has a POC that can come out with a lift and get the SN's off the WAP's. Great responses by this Community, thanks!

Dennyh

I'm told it has yet to be claimed. A predecessor of mine install the WAPs and had them connected to a Switch and Port, but must've assumed it was plug & play because he never contacted out Operations team to clin and activate them. I only found them when digging through all of the switches and ports for another project. The 2 WAP's in question weren't found on the main Wireless > Access points list. Would Cisco not have historical records linked to the WAP's mac address?

Dennyh

I'm told I need to provide the WAP serial number in order for the WAP to be claimed and activated in Meraki. Problem is, it's already mounted 15 feet high and was done so years ago when my predecessor forgot to complete the install. Is there a way to get this info without climbing up and removing the device? It was never correctly installed so Meraki only has the MAC and IP. And we no longer have any ordering records. Trying to avoid a costly dispatch to get this info.

Meraki

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About Dennyh

Dennyh

Community Record

Re: Need Cisco WAP Serial Number on an already mounted device

Re: Need Cisco WAP Serial Number on an already mounted device

Need Cisco WAP Serial Number on an already mounted device

Re: Need Cisco WAP Serial Number on an already mounted device