Correction: they can’t downgrade past a certain point. Meaning we went back one or two versions but that was all we were able to. It’s a known issue and been going on for two months. Now they are refusing to generate an RMA because they want to continue troubleshooting. Obviously not an option because I’m not sure how they can do that if the device isn’t in a production environment. Complete debacle. Just warning you guys when you go down this road of the pitfalls.  I asked for the firmware it was shipped with because it worked fine for a several months. But there’s apparently no documentation as to what that version was. Even if they knew, they said they can’t install it.  Frustrating. Just don’t go chasing your network looking for something that’s not there. We spent weeks doing that. The 250/450 are the issue. Like i mentioned we now have a pile of three useless devices with no end in sight.  ... View more

The workaround is reinstalling our old edge router. Thankfully we didn’t get rid of it. Meraki support stated they downgrade past a certain point. If memory serves we reverted to one version maybe two. Neither did the trick. It’s a flat network no VLans. Runs seemingly fine until there’s a load placed on it. Then it’s dropped packed and sever latency. Mess started around September but there wasn’t a load on it before that so I’m really not sure when the issue started. All summer we had maybe 30 staff. September we had 1600 or so and that’s when it was over.  ... View more

We started having the same issue which also started back in September.  Meraki has sent is another 250 and when that didn't work either, they sent us a 450 and we had the same issue with that.  They said it's a known issue but the 250 and the 450 run the same firmware so I'm not sure why they thought that was an option.   In any event, they have admitted it being a known issue and and have also said they currently do not have a fix for it as of November 13, 2024.     I think our issue started on Sept 5 with that firmware upgrade.  Hasn't worked since.   ... View more