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About WHP
WHP
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Member since Aug 23, 2024
Sep 27 2024
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I contacted technical support and they gave me the technician's email, but unfortunately they didn't reply. If possible, how can we go back to the previous version? since the 14 days have passed, how can we rollback? the rollback button isn't active now.
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The switch crashes after a while and then reboots automatically, causing the connection to be lost during the startup process. This problem began after the upgrade, which has not been successful to date.
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Thank you for your time, Reverting to the previous firmware version would be a good idea, but after 14 days we can't revert to the old firmware and the problem has persisted for more than three week.
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Hi, I think the problem is on the software side, the client receives the IP address but after a while the switches automatically switch off, during the start-up no client is served and this phenomenon is periodic after the switch upgrade which was not successful.
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Hello, I hope you are well. We have been experiencing connection problems at the WHP hospital following the upgrade of the Cisco Meraki switches scheduled for 29 July 2024. We have tried to solve the problem but without success. Could you please help us resolve this issue?
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