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a week ago
1 Kudo
Hi all, I'm looking to learn of some experiences from those of you who have taken the ECMS Exam, Engineering Cisco Meraki Solutions. How did you study? How was the exam in terms of difficulty? I've utilized the Meraki Dashboard for around 5-6 years now, mainly on the troubleshooting side of things. Thanks in advance!
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Feb 14 2025
11:24 AM
Hi all, Writing to see if anyone else has experienced this issue at their organization. Recently, we've been getting these Google Search CAPCHAs pretty frequently when user's perform Google searches during the day. While it isn't every single Google search, it is frequent enough to be noticeable. Google Support claims that this issue occurs when it detects "Bot-like" behavior or suspects automated searches are being performed. The only issue is that we don't have any bots on our network, or any services that are sending automated searches to Google. This issue has occurred with at least three of our sites, with the higher-user base site experiencing the issue more frequently. So far, I have separated out the clients with the highest data transfer for Google Services, while they are quite high, they are not automated, and I don't believe they would be causing this issue. Meraki Support has been very helpful so far and has suggested we track down the root of the issue within the network with regard to the Google Searches, however I am not seeing anything out of the ordinary so far. We are not utilizing any VPNs on the network, nor is the issue related to malware on the computers. Here is the Google Support Document regarding this issue: Resolve Google Search’s "Unusual traffic from your computer network" message - Google Search Help
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Aug 23 2024
9:28 AM
2 Kudos
Hi all, Just providing an update. After fighting with the ISP for an entire week, we were finally able to have one of their senior engineers come on site with his Mgr, and they confirmed there is an issue upstream from the modem. At this time, it is confirmed to not be a Meraki issue. Thank you for all of the questions and support. Looking forward to helping out where I can on these forums. Thank you.
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Aug 23 2024
4:30 AM
Yes, the error does not appear to be DNS related. We are getting disabled gateway error due to MX sending ARP requests to the modem and not getting response. We also get "Bad internet connection" error.
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Aug 22 2024
3:35 PM
Meraki M95 - Disabled gateway Error Hi all, Hoping I can get some fresh ideas. I've been beating my head against a wall troubleshooting an issue with our network that randomly began Tuesday around 9:30am as users began to connect to the network. We have a gigabit ISP modem in routed mode going from the LAN port on the modem, to the RJ45 WAN port on the MX95 as it's uplink. We then have a main network switch that connects to the MX95, and that switch provides uplink via fiber to two adjacent switches. We have had this network running for a couple of years now without any issues. This past Tuesday, randomly, the MX95 began reporting the disabled gateway error, specifically when users began to use the network that day. No updates, errors, power outages or anything has been reported on the MX on Monday, or over the weekend. Now, the issue is occurring every day, causing the network to just barely function. Meraki support has not been able to locate any issues on the Meraki side of things. Obviously with the loss to the gateway, it points towards the ISP being the issue. We did swap out the uplink cable from the modem to the MX95, and confirmed the issue persists. The ISP has now gotten involved, and of course they are not seeing any issues with their equipment, fiber line, etc. They have swapped out our modem, re provisioned it, and re terminated the fiber connection but the issue seems to still be persisting. What's odd is, the modem reports full broadband connectivity, and is not reporting a bad connection. Any ideas? Is there something I am not checking that I should? At this point, we're in between support teams and nobody can seem to put a finger on where the issue is. Personally, this seems like an ISP issue to me. Thank you.
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