Try my wizard for creating client VPN connections on Windows computers. It sets several settings that increases compatibility. https://www.ifm.net.nz/cookbooks/meraki-client-vpn.html Failing that, consider buying some AnyConnect licences and using that. It is SO much more reliable. It uses "honesty" licences, so you could try it out before committing any money. https://documentation.meraki.com/MX/Client_VPN/AnyConnect_on_the_MX_Appliance
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